Buying with us

We have outlined the key stages when buying your new home with Burrington Estates. These stages are in place to ensure that you receive a first-class buying experience from the first enquiry to long-lasting aftercare.

1 Reservation Checklist Upon reservation, your Sales Executive will go through the reservation checklist with you, and discuss the specification and floorplans in detail. Your site manager is also available to help you with any technical queries you may have.

2 Personalise your new home This is the time to personalise your new home! Your Sales Executive will explain to you the different options that are available, and will arrange a suitable time for you to confirm your choices.

3 Meet the Site Manager This is a one-to-one progress update. Your Sales Executive will arrange for you to meet your Site Manager. Your Site Manager will escort you around your reserved home, and go through any key features of the build as well as any technical details with you.

4 Home Demonstration Prior to completion your Sales Executive will arrange an appointment with you for your home demonstration.

5 Completion We will let you know when your new home is ready, and the 3 week countdown to legal completion begins. Following completion a Customer Care Representative will meet you to hand over the keys to your new home, record meter readings and complete any required paperwork with you.

6 Long-lasting Aftercare In addition to your 2 year warranty with us, you will receive British Gas Homecare Cover for the first year.

– Concierge Service We will provide you with the Burrington Estates *Concierge Service upon moving into your new home. Our Concierge will assist you with the essentials in setting up your new home!

– NHBC Warranty During construction your new home will be independently surveyed by the National House Building Council (NHBC) who issue their 10-year Buildmark Warranty upon completion.


*Burrington Estates' Concierge Service will be provided for one day upon moving into your new home – between the hours of 9am – 5pm.  This date will be confirmed upon completion.

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Environmental Charter

Our charter targets five key areas where improvement and commitment can be made. including our people & office environments, our developments, our new homes, our supply chain & our communities.

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Corporate social responsibility

As a leading West Country developer, involved in restoration, new-build construction, and regeneration of the communities in which we are developing, our Corporate Social Responsibility (CSR) is very important to us.

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Discover why everyone loves their Burrington Estate home

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We don’t just build homes. We create communities. Places where you and your family will feel welcome and safe. We do this by ensuring you and your new neighbours are delighted with our service and surroundings.

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