Customer Care Executives

Burrington Estates New Homes are recruiting various Customer Care Executives to join the team operating across the South West.

A crucial frontline role where you will be responsible for ensuring service levels and customer satisfaction are maintained throughout their customer journey. In addition to this, you will be expected to become the main point of contact for customers following legal completion and handover of their new homes and have a firm understanding of inspections, quality checklists and the high standards Burrington Estates pride themselves on.

For more information, or to have an informal chat, please contact Louise Todd, Head of Customer Care: Louise.Todd@BurringtonEstates.com

Design & Planning Manager

We are recruiting a Design & Planning Manager to join our Technical team to assist in developing our emerging portfolio of New Homes. We are looking for someone with 5-10 years’ experience of working with a developer or a dedicated residential background with a consultant, preferably with a working knowledge of Local Authorities in the South West and educated to degree level or equivalent. The role will involve the procurement of efficient layout design from site acquisition, to planning application with the responsibility for delivering our Planning submissions, through to a decision.

Closing date for applications is 28th Feb 2021, please send CV and covering letter in the first instance to our HR Director Lucy.Lenygon@burringtonestates.com candidate will be shortlisted for interview with the Technical Director.

Site Managers and Assistant Site Managers (Devon/Cornwall)

If you have experience in these disciplines and looking for an exciting and challenging role, then please email your CV along with a covering letter to Adrian Cocks, adrian.cocks@burringtonestates.com

 

Site Managers and Assistant Site Managers (Somerset/Dorset area)

If you have experience in these disciplines and looking for an exciting and challenging role, then please email your CV along with a covering letter to HR@burringtonestates.com

Sales Executives (Full Time/Part Time)

Burrington Estates New Homes are recruiting for talented Sales Executives to join their teams operating across Somerset and Dorset.

As an ambitious Sales Executive, you will take ownership of the development and delivery of sales in line with business targets, and work closely with project teams to deliver highly efficient and organised results.

Full-time and part-time positions are available (including evenings and weekends) OTE £40k.

Duties and responsibilities include, but not exclusive to:

• Manage the Sales Centre on a day to day basis ensuring that the office, show home,
approach & site are presented in line with Burrington Estates standards.
• Comply with obligatory sales office, show home, and site visitor’s health and safety
procedures in line with the HSE, and our Health and Safety officers’ recommendations, to ensure a safe working place for all employees and members of the public.
• To provide a professional first line of contact, and deal efficiently and effectively with incoming customer enquiries via telephone, email or in person.
• Generate and manage high quality sales leads, ensuring conversion from qualified leads to reservation is in line with the Companies targets.
• Ensure an efficient sales process is followed from reservation to completion in line with the Consumer Code and customer journey.
• Ensure buyer satisfaction and 5* customer service is always delivered.
• Audit and use innovation in regard to supporting the marketing function/output.
• Ensure administration duties are completed effectively and efficiently such as; data input into the CRM system and sales and customer journey paperwork, including to be in line with GDPR.
• Provide support to the Sales and Marketing Manager, and Head of Sales in all aspects of their role, to help reach the teams objectives and targets.

Download the full job description here.

To apply, email your CV and Covering Letter to Sales and Marketing Director, Natalie Tucker: natalie.tucker@burringtonestates.com

Forklift Operators and Site Labourers

If you have experience in these disciplines and looking for an exciting and challenging role, then please email your CV along with a covering letter to HR@burringtonestates.com

Discover more about us

Our philosophy

We are committed to pursuing the following four principles that constitute our philosophy.

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Our history

What started as a meeting in the South of France between our founders Mark Edworthy and Paul Scantlebury, has led to us becoming one of the most prestigious property developers in the South West of England.

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Our awards

We're proud to be a quality, award-winning five-star homebuilder

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Meet the team

Burrington Estates comprises a team of highly experienced property professionals with an extensive track record of success in the restoration of historic buildings, the preservation of heritage sites and in large-scale construction and renovation projects.

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Testimonials

Discover why everyone loves their Burrington Estate home

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Corporate social responsibility

As a leading West Country developer, involved in restoration, new-build construction, and regeneration of the communities in which we are developing, our Corporate Social Responsibility (CSR) is very important to us.

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Funders

Our ethos is to create value in all our projects through collaboration. We work as a trusted partner with equity investors, and our extensive track record, and specific, highly relevant experience in maximising the commercial value from market-leading developments, has delivered a consistently strong return for our investors.

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Customer Journey

We have outlined the key stages when buying your new home with Burrington Estates. These stages are in place to ensure that you receive a first-class buying experience from the first enquiry to long-lasting aftercare.

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Community

We don’t just build homes. We create communities. Places where you and your family will feel welcome and safe. We do this by ensuring you and your new neighbours are delighted with our service and surroundings.

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Environmental Charter

We are committed to pursuing the following four principles that constitute our philosophy.

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