Our registered office is at Winslade House, Winslade Drive, Clyst St Mary, Devon, United Kingdom, EX5 1FY and we are a company registered in England and Wales under company number 13138125. We are registered on the Information Commissioner’s Office Register and act as the data controller and data processor when processing your data. Our designated Data Protection Officer can be contacted at Burrington Estates Group Limited, Winslade House, Winslade Drive, Clyst St Mary, Devon, United Kingdom, EX5 1FY.
We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this policy.
The personal data that we may collect from you is:
We collect information in the below ways:
We take your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:
We use your information for the following purposes:
More specifically we will use your personal information as follows:
You have the right to access any personal information that we process about you and to request information about: –
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
Our designated Data Protection Officer can be contacted at Burrington Estates Group Limited, Winslade House, Winslade Drive, Clyst St Mary, Devon, United Kingdom, EX5 1FY or via email on firstname.lastname@example.org.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement.
Where your enquiry concerns one of our residential developments, we may share your personal information with the company or companies in the Burrington Estates Group that is best placed to answer your enquiry or provide the information you have requested. These are:
Where your enquiry concerns commercial services from one of our affiliated companies, we may share your personal information with the company or companies that are best placed to answer your enquiry or provide the information you have requested. These companies are:
We also appoint suppliers, sub-contractors or agents to assist us, and we may share your information with them in order to provide you with other services that you request. Examples of such services include following up on enquiries made by you, providing further information on our products and arranging appointments, or in connection with reservation/purchases on our properties and/or developments. Accordingly, we may pass on your personal information to group companies or to any of our approved suppliers, sub-contractors or agents for these purposes.
Examples of the kind of third parties we work with are:
We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.
We utilise some products or services (or parts of them) that may be hosted/stored in non-EU countries, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes:
Therefore, the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we have ensured that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by the ICO to protect your data and comply with the relevant data protection laws.
You are not obligated to provide your personal information to us, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.
We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Data Protection Officer
Clyst St Mary
Devon, EX5 1FY
First Contact Team
Information Commissioner’s Office