Having spoken with Gareth Jones, who dealt with this project at the pre-contract stage, I have pleasure in confirming our overall satisfaction of working with Burrington Estates at Seaward Park.
At the pre-contract stage it was straightforward to agree contractual terms with Burrington Estates. We agreed an off the shelf purchase but were welcomed at monthly site meetings during which all requests for information and some variations to the specification were readily agreed. The quality of the work and the quality of the specification and appearance of the dwellings were all exceptional. The information provided at handover stage was good and the Home Owner Information packs provided were of a high standard. Since handover there has been only one particular post handover issue to my knowledge, where a new resident reported a cracked pane of glass which looks to have been there at handover but not noticed until the resident moved in and saw it in a particular light. It was extremely helpful that Burrington offered to replace the glass, and shows a good level of commitment to customer satisfaction.
We have been very pleased with this small project and our experience at Clyst St George has resulted in Liverty entering into a further contract with Burrington Estates on a project at Trispen in Cornwall. We are to keen to work together on other projects with Burrington Estates throughout the South West in the future.
Sally Bryant, Liverty
I am really excited to be buying a Burrington home! Burrington Estates have an exceptional reputation and I have been thoroughly impressed at the way I have been guided through the new build process. From the moment that I first inquired about the development, Amanda the sales assistant has been friendly, helpful, knowledgeable, efficient and responsive.
As my new home won’t be built until the Spring it has been truly wonderful seeing the beautiful and luxurious show house. The quality of the construction is superb, along with the finest fixtures and fittings and cleverly designed internal layout. In the coming months I am excited to be choosing my own specification preferences before moving in to my new home!